It’s a daunting prospect—you’re already drowning in work, barely keeping up, so why on earth would you switch from a system that’s adequate to something completely new, like PetBubble, just for the possibility of long-term benefits?
Change is always scary. That old cliché, “short-term pain for long-term gain,” fits perfectly here. As humans, we’re wired to fear the unknown—it’s a survival instinct. Some of us just aren’t ready to throw ourselves into a situation where we have to learn something new, and that’s completely understandable.
Trust me, I get it. I’m still working as a vet to pay the bills, and I’ve literally gone through this exact experience in the last two weeks. The practice owners were using a mainstream program—one that about 70% of clinics rely on—paying a premium for an adequate experience though they wanted way more support. When they decided to switch to a new Aussie-based program, I admittedly was apprehensive. Going from a system I had used for years to something I’d never even heard of in the space of 24 hours was intimidating.
But, surprise surprise, I managed. Not only did I discover some really intuitive aspects of the program, but it didn’t ruin my day… or my week. Yes, I’ll admit, it took me a little longer to complete my usual tasks at first, but even a week in, I’ve sped up and feel so much more comfortable with it, and the rest of the team agree, they’ve picked it up faster than expected too. Of course, I’ll keep learning new things—there will always be features I haven’t used yet, updates that require me to tweak what I already know, or tools that don’t quite function like the old system. But isn’t that what healthy growth is all about? Expanding my knowledge, keeping my mind engaged, and avoiding complacency? And that’s never a bad thing.
Of course, it takes time to get our heads around new things, but that’s OK. When we’re already time-poor, it’s tempting to stick with what we know rather than take on the extra effort of change. But is that really the best mindset in today’s fast-moving world? Technology is evolving constantly, and embracing new solutions can be incredibly rewarding—not just in efficiency, but in making everyday interactions smoother for you, your team, and your clients.
If you expect a new system to be just like the old one, you’re setting yourself up for frustration. Growth isn’t just about increasing business volume—it’s about improving within your business, bettering yourself, your staff, and your client experience. Change can be daunting, but it can also be incredibly beneficial.
Sometimes, though, resistance to change isn’t even about the change itself—it’s about trust. How can we trust something new when it hasn’t been widely tested? Before you dismiss it, just remember, everything starts somewhere. Your business was once in that same position. And while a lack of reviews might seem like a red flag, it could simply mean there’s been no bad feedback—no complaints, no negative experiences.
If uncertainty is holding you back, take five minutes to do your due diligence. You might find that platforms like PetBubble have gone above and beyond to protect your business and client data. And if you’re still unsure, ask. Ask for details, verification, and reassurance until you feel comfortable. At the end of the day, giving something new a shot—especially when it’s free to set up—might just surprise you.
So, what’s next? You don’t have to commit to anything right now. Maybe you just want to chat, ask a few questions, or even see the program in action before setting up an account. Whatever works for you, I’m here to help. Let’s make this easy.
Published date: 27 February 2025
Written by Zinzi, with assistance from ChatGPT in editing, refining, and flow